
80 - Empathy in Action: Understanding Employee Needs for a Healthier Work Environment with livingHR's Keri Higgins-Bigelow
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Your host, Sri Chellappa, talks with the Founder and CEO of livingHR, Keri Higgins-Bigelow. Keri explores the evolving employer-employee relationship, particularly post-COVID-19. Keri emphasizes the need for a new contract that prioritizes autonomy, flexibility, and outcomes-based work over traditional time-based metrics. They discuss the challenges of maintaining community in remote work settings and the role of technology in tracking employee engagement. Keri underscores the importance of trust, clear expectations, and empathy in fostering a productive and satisfying workplace culture.
To learn more about Keri's work, click HERE and HERE.
Think you'd be a great guest on the show? Apply HERE.
Want to learn more about Sri's work at Engagedly? Check out his website at https://engagedly.com/.