74: Philip Ross on the reinvention of the modern office

Raphael is joined by Philip Ross to discuss his book "Unworking, the reinvention of the modern office". We talk about data and technology as the main disruptors of how the office experience is determined (07:00) and the challenge of integrating real estate, IT and HR in the modern organization to create the "super experience" of the office. We discuss the many trends shaping the modern workplace (20:50) and what 2023 will have in store for the leaders in the industry.
We then discuss how individuals and leaders need to transform themselves to keep up with these profound changes (29:19). 
Later, Raphaël is joined by Michelle to try and answer some crucial questions raised by the conversation with Philip: are "full-office" mandates wrong? And how do we manage multiple generations under one roof? (37:18)