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72 - How To Set Up Your Program To Scale: Group Program Systems [Delivery Systems Part 2]
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72 - How To Set Up Your Program To Scale: Group Program Systems [Delivery Systems Part 2]
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In last week's episode, Part 1 of Delivery Systems, we looked at delivery systems for your 1:1 work to save you time each week-
(Because one of the challenges to creating a more scalable offer is actually having the time to create it when you're already maxed out at 1:1's!)
In Part 2, we're diving into Group Program Delivery Systems- how to think about systems so that your program is set up to grow, without sacrificing a quality client experience.
In this episode, you'll hear:
- Why Delivery Systems are more than just tech platforms, and what to look at instead
- What to look at when you onboard new clients, and how to make sure they feel supported (without you having to do everything manually)
- Why every deliverable needs a system, and how to think about creating a system for each one of yours
- How to think about renewals and offboarding: two often-overlooked parts of your Delivery Systems that quietly make or break your referrals, retention, and repeat revenue.
Resources Mentioned:
Want to get on the Early Bird registration list for the bonus Pilot Program Design December call? Send me a DM on Instagram @laurenmonique.business!
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Connect with Lauren on Instagram @laurenmonique.business