#687: How Fast Decisions Beat Perfect Plans with Kenny Truong

Episode Overview:

In this high-impact episode, John Kitchens welcomes Kenny Truong back to the podcast. Kenny leads a powerhouse team based in the Bay Area, and they dive deep into how his team not only survived but thrived through volatile markets, maintaining 90% retention of top producers and innovating with AI and tech to stay ahead.

They unwrap why deeper relationships, authentic leadership, and smart execution are non-negotiable in today's market. Kenny shares his real-world insights on agent retention, the evolution of marketing and social media strategies, AI integrations for real estate, and how high-velocity decision-making can 10X your business growth.

If you’re ready to lead through change, dominate market shifts, and build a real estate business for the future — you’ll want to listen to this one all the way through.

What You'll Learn:

• How Kenny’s team kept 90% of top agents during a market downturn.

• Why scaling back events and going deeper with the team created explosive growth.

• How to reframe retention as re-recruiting your agents daily.

• Practical systems for agent communication, coaching, and performance tracking.

• Why authentic, raw content beats polished marketing on social platforms.

• How AI (like ChatGPT and tools like Fixer.ai) is reshaping client experience and productivity.

• Kenny’s decision-making framework: move fast, learn faster.

• How to anticipate future consumer behavior and stay market-relevant.

• The power of creating a “culture of execution” inside your real estate business.

Key Takeaways:

• Focus on the Fundamentals: Deeper personal connections > mass recruiting.

• AI is Here: Use it to elevate client experiences and agent workflows.

• Authenticity Wins: Raw, real content creates stronger consumer bonds than polished, scripted media.

• Move Fast: High-velocity decision-making beats over-planning every time.

• Retention is Re-Recruiting: The agents who stay are the agents you consistently pour into.

Resources and Mentions:

• Kenny Truong on Instagram (@Kenny_Fast)

• John Kitchens Coaching

• Tools Mentioned: ChatGPT, Fixer.ai, Slack, Mighty Networks, Monday.com

"I take action fast — I'd rather make 60 good decisions and 40 bad ones than sit and overthink." - Kenny Truong

Connect with Us:

• Instagram: @johnkitchenscoach
• LinkedIn: @johnkitchenscoach
• Facebook: @johnkitchenscoach

If you enjoyed this episode, be sure to subscribe and leave a review. Stay tuned for more insights and strategies from the top minds. See you next time! 🔥