675: The Most Uncomfortable Conversations You're Avoiding (That Are Costing You Thousands) -- Part Two
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675: The Most Uncomfortable Conversations You're Avoiding (That Are Costing You Thousands) -- Part Two
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Welcome to part 2 of our 3-part series where we try to get comfortable with the uncomfortable (and inevitable) discussions of a studio owner.
In Episode 675: The Most Uncomfortable Conversations You're Avoiding (That Are Costing You Thousands), Coach Matt Hanton and I hit the topic of talks with your team.
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Hone your tone: always treat people relationally, not transactionally
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Tell it like it is: be direct and candid; don’t sugarcoat or complicate
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Try SBI: use the non-personal Situation, Behavior, Impact approach
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Crunch the numbers: share benchmarks and expenses for compensation convos
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Normalize feedback: provide informal reviews and regular performance evals
Ultimately, it’s all about respect, honesty and a mutual mission to support the business. Grab our practical recos in Episode 675.
Catch you there,
Lise
PS: Join 2,000+ studio owners who’ve decided to take control of their studio business and build their freedom empire. Subscribe HERE and join the party!
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