631 | Your Team Isn’t Underperforming—You Might Just Be Miscommunicating, with Aaron West

If your team is underperforming, miscommunication—not laziness—might be the real issue. In this episode, Chris LoCurto and top leadership coach Aaron West unpack how using DISC personality styles can help you set better expectations, improve clarity, and get your team back on track.

Timestamps

Intro: Exodus (00:01:02)
We kick things off with a powerful example from Moses and Aaron on why communication support matters.

It’s Not Always What You Think (00:03:18)
Most underperformance stems from poor communication—not lack of effort.

How DISC Helps Clarify the Real Problem (00:08:33)
DISC helps leaders tailor their communication to how team members actually process information.

Spotting the Signs of Miscommunication (00:20:24)
Missed deadlines or disengagement often point to unclear expectations, not incompetence.

Rebuilding Clarity and Trust with DISC (00:29:23)
Leaders can fix communication gaps by knowing their style and preparing intentional conversations.

Building a Culture of Communication Awareness (00:33:37)
Teams using DISC see better relationships, fewer conflicts, and clearer accountability.

Action Items (00:44:53)
Five steps to improve communication and boost team performance starting today.

Conclusion (00:48:05)
Clear communication creates a culture where people thrive—and DISC helps make that possible.

Free Resource:
Grab the DISC Quick Guide HERE to start leading with clarity.