6.01 The Benefits and How-To Adopt ARR Services (aka Services as a Product; SaaP™)
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6.01 The Benefits and How-To Adopt ARR Services (aka Services as a Product; SaaP™)
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In this episode, we are joined by Jens Harder, Senior Directior of Professional Services EMEA for Sitecore.
Over the course of our podcast seasons, we've discussed Services as a Product (SaaP(TM)) with a number of PS execs.
In this session, we delve into Jens' push for Annual Recurring Revenue (ARR) Services; ultimately creating greater predictability for both revenue and billable utilization - while also enhancing the on-going customer experience.
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