431 - Gather Round To Learn About Major Events

When 80,000 people descend on an event, somebody has made it look effortless. Wayne Taylor has spent three decades being that somebody, from the Sydney 2000 Olympics to Wimbledon, Formula One on three continents, and right here in Adelaide at the Clipsal 500. His company, First Facilities Group, now brings that same discipline to commercial and residential properties (and events) across Adelaide. There is no SA Drink of the Week this episode, but Wayne does weigh in on the relative merits of beer events versus wine events versus spirit events, and the answer is exactly what you would expect from a man who has cleaned up after all three. The Musical Pilgrimage features Steve Davis and the Virtualosos performing “Cellar Door Shuffle,” a celebration of the great South Australian wine country ritual, which also gets a preview mention for the upcoming History Hit Parade show at the Mercury Cinema. You can navigate episodes using chapter markers in your podcast app. Not a fan of one segment? You can click next to jump to the next chapter in the show. We’re here to serve! The Adelaide Show Podcast: Awarded Silver for Best Interview Podcast in Australia at the 2021 Australian Podcast Awards and named as Finalist for Best News and Current Affairs Podcast in the 2018 Australian Podcast Awards. And please consider becoming part of our podcast by joining our Inner Circle. It’s an email list. Join it and you might get an email on a Sunday or Monday seeking question ideas, guest ideas and requests for other bits of feedback about YOUR podcast, The Adelaide Show. Email us directly and we’ll add you to the list: [e-mail] If you enjoy the show, please leave us a 5-star review in iTunes or other podcast sites, or buy some great merch from our Red Bubble store – The Adelaide Show Shop. We’d greatly appreciate it. And please talk about us and share our episodes on social media, it really helps build our community. Oh, and here’s our index of all episode in one concisepage. Running Sheet: Gather Round To Learn About Major Events 00:00:00 Intro Introduction 00:00:00 SA Drink Of The Week There is no SA Drink Of The Week this week. 00:02:17 Wayne Taylor, First Facilities Group Right now, as Gather Round unfolds across South Australia, tens of thousands of people are doing what they always do at a footy match: finding a seat, grabbing a pie, visiting the loo, and not once thinking about any of it. That invisibility is because someone’s doing their job brilliantly. Wayne Taylor has spent the better part of three decades making sure that when 80,000 people descend on an event, the wheels don’t fall off. He’s done it at the Sydney Olympics. At Wimbledon. At Formula One races on three continents. At Clipsal 500 when 200 staff, 15 supervisors and a $300,000 budget had to deliver a spotless result across four days. And he’s done it right here in Adelaide, quietly, at events you almost certainly attended. He now runs First Facilities Group, bringing that same discipline to commercial and residential properties across Adelaide. Wayne Taylor has a habit most of us would find exhausting. Every time he walks into a building, he is quietly checking the mirrors, the bins, the general state of things. It is not fussiness. It is decades of conditioning that started when his parents cleaned Memorial Drive as a boy from Broken Hill, and he mostly just got in the way by raiding the office stationery drawers. That origin story matters because the values Wayne brings to First Facilities Group now, respect, honesty, and an obsessive eye for what others walk past, were baked in early. As he puts it, “If you can’t get your housekeeping correct, how can you then operate your business?” It is a lens that applies equally to a gleaming corporate lobby and to the pit lane at Albert Park. The stories from his career read like an event passport. At the Sydney Olympics he managed 1,100 staff, set an 80% minimum recycling target, and navigated vehicle bomb checks just to get to work each morning. At Wimbledon, he learned that a single cigarette butt on the ground was enough to earn a conversation with the CEO, and that some corporate boxes were quietly serving spirits in coffee cups because you cannot legally drink alcohol watching football in England. At Formula One, a certain unnamed driver, “Mansell,” parked his car next to the waste compactor despite clear signage, and paid for it when a bin tipped onto the vehicle. Wayne watched from the level above and, eventually, laughed. The Clipsal 500 holds a particular place in his story. He worked it for twelve years and is clear-eyed about what it meant to Adelaide after the Grand Prix left in 1995: “The place went dead.” The Clipsal helped rebuild that. His team delivered the best margin in the company that year not through corner-cutting but through relentless post-event debriefs, 4am starts, and crews walking the entire circuit in a...