35: Hard for the Right Reasons - Paramount Machine

Paramount Machine, based in Salt Lake City, Utah, is a well-established and highly diversified machine shop with around 70 employees and a wide range of machining capabilities. They specialize in CNC (Computer Numerical Control) machine work, including complex operations such as multi-axis and five-axis machining, and serve multiple industries, particularly the medical, defense, and x-ray equipment manufacturing sectors.

John Rausch is the general manager at Paramount Machine with a background in machine tool sales, while Eric Van Orden, the founder’s son, started from the ground up and now plays a technical leadership role. Their long-term commitment and hands-on experience reflect the company’s strong internal culture and emphasis on relationships.

The shop faced challenges with its previous ERP system, including limited visibility, reliance on printed travelers, and inefficient time tracking. These issues affected job scheduling, on-time delivery, and material tracking. Their decision to switch to ProShop stemmed from the need for better visibility, process control, and integration across departments.

Implementing ProShop has not been easy. It required an adjustment from both the office and the shop floor staff. However, they began seeing improvements in scheduling, tracking, and reducing manual errors. The team values features like live part tracking and digital documentation, which reduce the need for physical traveler copies and cut down confusion.

Overall, the transition has been a learning process, but one that Paramount believes is worthwhile. John told me, “It has been hard, but for the right reasons”. Paramount Machine continues to invest in its people, technology, and customer relationships. Their emphasis on continuous improvement, collaboration, and adaptability positions them well for future growth and innovation.

LinkedIn: Eric Van Orden - https://www.linkedin.com/in/eric-van-orden-378795314/

LinkedIn: John Rausch - https://www.linkedin.com/in/john-rausch-21449261/

Paramount Machine -https://www.paramount-machine.com/

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