337: Never Delegate Again—Unless You're Doing It Like This

What if delegation wasn’t about getting tasks off your plate, but about helping your people grow? This episode explores a powerful reframe of delegation as a leadership tool for development. Brad Federman shares insights from his book Never Delegate Again, challenging outdated models like the Eisenhower Matrix and offering a modern, growth-oriented approach that builds both people and performance. He introduces the Growth Matrix, a practical framework for assigning tasks in ways that stretch capabilities while avoiding overload or misalignment.

You’ll hear real-life stories that bring Brad’s strategies to life, including how he helped a burned-out employee reclaim her career path and why feedback needs to be treated like a long-term investment.

We discuss the mindset shifts required for effective leadership today, such as prioritizing coaching over control and seeing possibility in others. This conversation is a must-listen for leaders who want to empower their teams, build emotional intelligence, and lead with purpose in a fast-changing world.

Brad is the founder of PerformancePoint, a firm dedicated to helping organizations engage employees, strengthen customer relationships, and cultivate resilient, collaborative cultures through effective leadership.

You’ll discover:

• Why traditional delegation models are no longer effective
• The critical role of mindset in leadership success
• How to use the Growth Matrix to assign tasks for development
• How to coach your team for confidence, not just compliance
• What "investment feedback" looks like in practice

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