320: When They Say Yes, But Won't Let You In: Helping Someone with Dementia Navigate Unexpected Events

When Margaret agrees to let repair workers fix a leak in her apartment, she seems to understand perfectly—but when they arrive, she acts like she's never heard about it and refuses to let them in. Teepa reveals why this frustrating cycle happens with dementia and shares practical strategies for when someone can't hold onto plans, even ones they helped make.

👉 Recommended Resource: Dementia Care Partner Guide (2nd Edition)

This guidebook is filled with the same practical tools Teepa describes in this episode—like Positive Physical Approach™ and Hand-under-Hand®. It’s a trusted resource for when someone forgets a plan and suddenly resists help, helping you respond with adaptability and calm.