# 30 - Why NPS is the Worst Metric SaaS Leaders Measure Today with Julie Persofsky

Julie Persofsky, CEO/Founder of Achieve Exponential Growth, is a revenue strategist that helps companies understand and simplify their Go-To-Market strategy in order to grow more effectively. With decades of experience as an executive and consultant in high-growth startups and scale-ups, Julie employs a data-driven, innovative approach to driving revenue growth. Drawing on her deep expertise in customer success and customer-led growth, Julie adeptly navigates the convergence of pivotal GTM components: Customer Success, Sales, and Marketing. Julie has written papers on Customer Success as a Profit Center and Beyond NPS - how you should actually be measuring Customer Success. achieveexponentialgrowth.com email: [e-mail] linkedin: linkedin.com/in/julieper/