In this episode, I’m joined by Kate O’Donovan, owner of Maple Bank B&B in the stunning UK Lake District and a graduate of my B&B Academy course. Kate shares her journey from corporate life to running a thriving seven-room B&B and offers practical insights for aspiring and current B&B owners.

Whether you're dreaming of starting your own B&B or looking for inspiration to improve your guest experience, this episode is packed with valuable advice and honest reflections on what it’s really like to run a bed and breakfast.

• My background and experience running a B&B and training owners since 2006.
• Introducing Kate O’Donovan, her background, and the story behind Maple Bank B&B.

• Why Kate and her mum chose the Lake District for their B&B.
• How location impacts year-round business opportunities and guest demographics.

• The importance of focusing on how guests feel during their stay.
• Practical ways to make guests feel at home, from thoughtful touches to dog-friendly amenities.

• Managing guest expectations and setting clear boundaries to protect your time and well-being.
• Strategies for dealing with negative reviews and unexpected challenges.

• How real-world experience can help aspiring B&B owners decide if the lifestyle is right for them.
• Kate’s new mini work experience programme for potential B&B owners.

• Why it’s critical to delegate tasks and focus on what you do best.
• Kate’s advice for balancing the financial and emotional demands of running a B&B.

Visit Maple Bank B&B at www.maplebank.co.uk for more information or to get in touch with Kate.

Visit Bed and Breakfast Academy for more blog posts, podcasts, and courses.
Check out the mini workshop for those considering starting a B&B.
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Enjoy the episode, and happy hosting!