#24: Step By Step Guide For Dealing With Low Performance

Struggling with a team member who just isn’t hitting cutting it but not sure how to handle it? This is your step-by-step playbook for managing below standard performers with confidence and compassion.

If you’ve ever asked,

· “Is this a real issue or a one-off?”

· “How do I avoid bias when evaluating reps?”

· “What’s the first thing I should do when someone’s underperforming?”

…this episode is for you.

What You’ll Learn:

· What “below standard” really means in sales terms

· How to spot and confirm recurring performance issues

· The exact 3-step process to address underperformance:

1. Document observable behaviorCollaborate with your HR partner

1. Execute structured coaching or a PIP (when needed)
2. Tips to protect your team culture while supporting struggling reps

Grab your free Performance Management Guide here: https://www.illuminatesalesconsulting.com/step-by-step-performance-management-guide