2380: Leading Without the Sh*tshow: A Guide for Office Managers

On today's episode, we're bringing you a dynamic breakout session from the Dental Success Summit 2025, where Sydney Robinson takes the stage with her signature energy and unfiltered honesty. In "Leading Without the Sh*t Show," Sydney shares her personal evolution from a chaotic, free-spirited front office worker to a powerhouse executive director of operations. She dives into the hard truths about leadership, micromanagement, burnout, and the difference between managing and truly leading a team.

With humor and wisdom, Sydney walks through the role of the office manager, the importance of mastering financials, hiring slow and firing fast, and how to build a culture of empowerment, not dependency. This episode is a masterclass in operational leadership for anyone in dentistry who's ever felt overwhelmed or under-equipped—and a must-listen for office managers, team leads, and practice owners alike.

Be sure to check out the full episode from the Dentalpreneur Podcast!

EPISODE RESOURCES

• https://www.truedentalsuccess.com
• Dental Success Network
• Subscribe to The Dentalpreneur Podcast