#234: Ebay – Not That Kind of Auction

From negotiating on the phone for some art to generating 10 Billion dollars a year, Pierre Omidyar built an empire out of other peoples stuff. Dave Young: Welcome to the Empire Builders Podcast, teaching business owners the not-so-secret techniques that took famous businesses from mom-and-pop to major brand. Stephen Semple is a marketing consultant, story collector and storyteller. I’m Stephen’s sidekick and business partner, Dave Young. Before we get into today’s episode, a word from our sponsor which is, well, it’s us, but we’re highlighting ads we’ve written and produced for our clients. So here’s one of those. [Travis Crawford Ad] Dave Young: [inaudible 00:01:32] and sold. eBay is the topic today. Oh, by the way, welcome to the Empire Builders Podcast. I’m Dave Young, that’s Steve Semple in your other ear. Is that how this works, are we each in one ear? Stephen Semple: I’m not sure. Dave Young: I don’t think that’s how this works. Stephen Semple: I don’t pay enough attention to things like that. Dave Young: As the countdown timer went down, Stephen told me we’re going to talk about eBay and I went immediately to the sound of the auctioneers of my youth back in my hometown. Stephen Semple: Oh, God. Dave Young: There’s cattle sales and estate sales. On any Saturday morning walking around in a small town, off in the distance you hear somebody with one of those cheap portable PA systems, “Give me five, give me five, give me five, give me five, five, five.” Aren’t you glad that eBay doesn’t have sound effects? Stephen Semple: Maybe it should. It might make it more entertaining. Dave Young: There’s some AI auctioneer going 24/7 for two weeks. Stephen Semple: Oh, my God, Dave, the fact you’ve now said it, you know what meme is going to happen. Oh, no, you put it out there. So when you come across this as a meme- Dave Young: There’s that little mute thing on the screen where if you turn it on, there’s some AI, “We’ve got $12.50. Since Tuesday, we have $12.50. Anyone, anyone?” Stephen Semple: So when this meme is driving us nuts on social media, you can blame Dave Young. Dave Young: I don’t see it happening. Oh, yeah, back. Oh, we’re going to talk about eBay. Stephen Semple: But talking about auctions for a second, here’s what I always find fascinating. Somebody will have something and they’ll go, “Okay, do I have an opening bid of $500?” Nothing. “Okay, do I have an opening bid at $200? Now do I have an opening bid of $100?” Somebody bids for 100 and then the damn thing ends up selling for 750. Dave Young: Yeah. Stephen Semple: And I’m like, “Wait a minute. It sold for 750 and no one was willing to open at 500. What the heck?” I don’t get it. Dave Young: I know. There’s a … Man, I’m not a big auction person. It stresses me to be in the bidding war. Stephen Semple: Right. Dave Young: I don’t know why. Even on eBay. Stephen Semple: Right. Dave Young: But there’s a psychology of auctions- Stephen Semple: Clearly. Dave Young: … that certain people … I don’t know for sure, I’m not a psychologist, Stephen, but I play one on a podcast. I think there’s a compulsion that’s similar to gambling and I think it’s just there’s a dopamine hit involved when you’re active in an auction. Stephen Semple: There probably is. Dave Young: And I think there’s a bit of a compulsion to it maybe. Stephen Semple: Maybe. Dave Young: Because it also, as long as you have the money to do it, it’s probably a little safer than gambling because if you lose, you don’t lose then. Stephen Semple: Right, right. Dave Young: If you win, hopefully you’ve won and purchased something that’s worth more than you paid. Stephen Semple: Right. Dave Young: That’s the upside. The downside is that you didn’t get the thing that you wanted. Stephen Semple: Right. Dave Young: But you didn’t lose any money. Stephen Semple: Cool. Well, let’s talk about eBay. Dave Young: Let’s do. Wasn’t Musk involved in it, and Thiel and those guys? Stephen Semple: No. Dave Young: Or am I thinking wrong? Stephen Semple: You’re thinking wrong. Dave Young: I get all my American oligarchs confused. Stephen Semple: They were over in the PayPal world. Dave Young: Okay. Stephen Semple: But the thing that’s interesting about eBay is it’s still a really important player in online retail. We can kind of forget about it because the growth has been stalled a little bit in the last bunch of years, but they still do $10 billion- Dave Young: That’s amazing. Stephen Semple: … in sales, which- Dave Young: I remember back when, probably in the first five or six years of eBay, you could use eBay, like if you had something you wanted to sell. Stephen Semple: Yeah. Dave Young: Not a garage sale, but just list somewhere to sell. Stephen Semple: Yeah. Dave Young: You could actually scour eBay and see what it was probably going to get you, what would be a good way to ...