#222 - James Connors of Quetzel

🎙️ New Episode #222 of Get Out of Wrap is live!

This week, I’m joined by James Connors, founder and director of Quetzel, a business built on honesty, curiosity, and problem-solving. In this episode, we dive into James’ unconventional journey—from life as a roadie to building a trusted tech sourcing partner that’s helping companies make smarter, faster CX and IT decisions.

We cover:

• How Quetzel helps clients navigate a noisy tech landscape

• The importance of authentic relationships with customers and suppliers

• Why being passionate, present, and personal matters more than ever

• Supporting rising boxing star Moses Itauma and Great Ormond Street Hospital

James is someone who lives and breathes his work, and this chat is full of energy, lessons, and laughs (plus a few Arsenal vs Spurs jabs!).

💥 A must-listen for anyone in CX, contact centres, tech, or thinking about starting their own venture.