2,158 - TOTD: Why Training is the Silent Force

When budgets tighten, what’s the first thing to get cut?Training.And that’s exactly where multifamily leaders get it wrong.In this January 31, 2026 edition of the Multifamily Operations Tip of the Day, Mike Brewer flips the script on traditional budget thinking. He makes the case—clearly and convincingly—that training isn’t a cost center, it’s a performance engine.Here’s why smart operators double down on training when the pressure’s on:Well-trained teams make fewer mistakesThey solve problems fasterThey elevate the resident experienceAnd yes—they protect the bottom lineYou’ll also hear:Why real-world training beats workshops every timeHow to blend AI with human trainers for high-impact learningAnd why “learning is the work, and work is learning” is the new mantra for modern property managementIf you want predictable outcomes, you need to invest in predictable capabilities.👉 Like, subscribe, and share this episode with someone who still thinks cutting training saves money.