2,147 - The Multifamily Operations Tip of the Day: Three Metrics

Resident retention isn't rocket science.It's emotional intelligence applied operationally.In this January 22nd tip, we highlight the three leading indicators that tell you how your residents really feel long before they consider leaving.Here’s what to watch:*Maintenance response times because slow service chips away at trust.*Event participation because connection builds stickiness.*Early renewal behavior because confidence signs early.The secret? Feelings matter. They drive decision-making, even in leasing.If you’re only reacting when a notice to vacate hits your inbox, you’re too late. Track the right metrics, and retention becomes something you manage—not something you beg for.Hit like and subscribe to keep your leadership sharp and your occupancy stronger.Blog: https://www.multifamilycollective.comSupport comes from: https://www.365connect.com/?utm_campaign=mmnHosted by: https://www.multifamilymedianetwork.comPlus: why in-person events like RETCON https://retconference.com/ matter more now than ever.