The Housing 21 Resident Newsletter keeps you informed with the latest news, updates, and opportunities from Housing 21. It’s designed to keep you connected, highlight ways to get involved, and share helpful tips to support you in your home and community. It is read to you by Lucy, Resident Communications Manager and Joel, Communications Executive.

In this edition:

• Resident discussion on end of year service charge statements is available on YouTube
• Resident launches new poetry book
• Housing 21 is recognised with a RSPCA award
• New digital advocacy recognition
• Performance information - why it matters
• Resident Survey now live
• Spotlight on scams
• Tips for keeping warm this Autumn
• Preventing damp and mould
• Spotting the signs of financial abuse
• Domestic Abuse Awareness month
• Reminders to test fire/smoke detectors and emergency pendants

Here is a link to Housing 21 YouTube Channel for videos: https://www.youtube.com/@housing2171

The Retirement Living Resident Newsletter keeps you informed with the latest news, updates, and opportunities from Housing 21. It’s designed to keep you connected, highlight ways to get involved, and share helpful tips to support you in your home and community.

In this edition:

• Exciting new appointments at Housing 21
• Have your say and help shape how we allocate homes
• Reflections on our complaints service
• Helping hands spotlight on: HACT pre-payment meter fund
• Have your say on national housing policy
• Lead the change to shape your community: National Resident Survey 2025
• Tackling damp and mould together
• Catch up on our resident conferences
• Let’s Talk Extra Care

Here is a link to Housing 21 YouTube Channel for videos: https://www.youtube.com/@housing2171

The Retirement Living Resident Newsletter keeps you informed with the latest news, updates, and opportunities from Housing 21. It’s designed to keep you connected, highlight ways to get involved, and share helpful tips to support you in your home and community.

In this edition:

• Helping Hands spotlight on: Pocket Power
• Saying goodbye and good luck to Pam Mastrantonio
• Keeping people and pets together: The Cinnamon Trust
• Housing 21 will proudly be taking part in Manchester Pride this August – and you’re invited to get involved!
• Retirement Living conference on tour – videos available soon
• Resident focus groups – thanks to those who have taken part
• Your voice matters – National Resident Survey, coming soon
• Working together to support those affected by domestic abuse
• Top tips for keeping your home safe
• Important safety recall notice from Air Fryer manufacturer: Tower
• Bridge the digital divide with Get Box
• A quick press for peace of mind – remember to test your pendant

This is your audio edition of the resident Housing 21 Monthly Newsletter: July edition. Read to you by Lucy and Joel from the Communications Team.

Housing 21 is a leading not-for-profit provider of Retirement Living and Extra Care for people over the age of 55. We operate in 215 local authority areas across England, managing over 24,000 Retirement Living and Extra Care properties and providing over 49,000 hours of social care each week.

• Housing 21 website - www.housing21.org.uk
• Facebook - facebook.com/Housing21
• LinkedIn - linkedin.com/company/housing21
• Instagram - instagram.com/housing21living
• YouTube - www.youtube.com/@housing2171

This is your audio edition of the resident Housing 21 Monthly Newsletter: June edition. Read to you by Lucy and Joel from the Communications Team.

Housing 21 is a leading not-for-profit provider of Retirement Living and Extra Care for people over the age of 55. We operate in 215 local authority areas across England, managing over 24,000 Retirement Living and Extra Care properties and providing over 49,000 hours of social care each week.

• Housing 21 website - www.housing21.org.uk
• Facebook - facebook.com/Housing21
• LinkedIn - linkedin.com/company/housing21
• Instagram - instagram.com/housing21living
• YouTube - www.youtube.com/@housing2171

This is your audio edition of the resident Housing 21 Monthly Newsletter: May edition. Read to you by Lucy and Joel from the Communications Team.

Connect with Housing 21 on

LinkedIn: https://www.linkedin.com/company/housing21

Facebook: https://www.facebook.com/Housing21/

This is your audio edition of the resident Housing 21 Monthly Newsletter: April edition. Read to you by Lucy and Joel from the Communications Team.

Connect with Housing 21 on

LinkedIn: https://www.linkedin.com/company/housing21

Facebook: https://www.facebook.com/Housing21/

This is your audio edition of the Housing 21 Monthly Newsletter: March 2025 edition. Read to you by Lucy and Joel from the Communications Team.

Connect with Housing 21 on

LinkedIn: https://www.linkedin.com/company/housing21

Facebook: https://www.facebook.com/Housing21/