207. Invisible Divides in the Workplace (with Ivonne Furneaux)
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207. Invisible Divides in the Workplace (with Ivonne Furneaux)
In this episode of The Visibility Factor podcast, Susan’s guest is Ivonne Furneaux. She is a keynote speaker, workplace strategist and founder of emPower Up Consulting, where she helps organizations lead through change and close the invisible gaps that undermine trust, engagement and performance. With more than 20 years of experience inside complex, global organizations—including Target, UnitedHealth Group, WeightWatchers, OfficeMax and Anywhere Real Estate—Ivonne has led enterprise communications, employee experience, culture, change and Diversity, Equity & Inclusion during periods of transformation, uncertainty and growth. Grounded in both lived experience and formal training, Ivonne brings a human-centered approach to culture and communication. Using her proprietary “Ghost Gaps” concept and 4I Framework, she equips leaders and employees alike with actionable strategies to build more connected, engaged workplaces and careers.
- Ivonne Furneaux has a diverse background in corporate communications and DEI.
- The concept of 'ghost gaps' highlights invisible divides in the workplace.
- Workplace identity significantly impacts employee engagement and experience.
- Visibility in the workplace is crucial for connection and engagement.
- Organizational culture is shaped by the actions of all employees, not just leadership.
- The 4I framework can help organizations address ghost gaps effectively.
- Earning buy-in for change requires appealing to both hearts and minds.
- Sponsorship is more impactful than mentorship for career advancement.
- Transparency in communication builds trust within organizations.
- Investing in employees at all levels fosters loyalty and engagement.
The book that Ivonne recommends is Fantasticland by Mike Bockoven
Article that Ivonne wrote: https://www.linkedin.com/pulse/invisible-workplace-divides-sabotaging-employee-ivonne-furneaux-qhkhc
Follow Ivonne on social media:
Website: https://ivonnefurneaux.com LinkedIn: https://www.linkedin.com/in/ivonnefurneaux/
YouTube: @IvonneFurneaux Instagram: @ivonneinreallife
Link to Order Your Journey to Visibility Workbook
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