203: The one meeting guaranteed to increases engagement and retention on your team

When a top performer leaves, the line often sounds the same: “I just wanted something different.”

But the truth is, they probably didn’t see what was possible here.

In this episode of The New Manager Playbook, I walk through how one conversation, done right, can be the reason someone stays.

We’ll talk about:

• Why engagement is down (and what that really means for you as a manager)
• What makes a career conversation different from a performance review
• The delegation trap: how giving away the right work builds trust, not risk
• What to do if a team member tells you something you can’t immediately act on

And why following up matters even more than what you say in the meeting.

This episode is for any manager who's trying to stop the slow drip of good people walking out the door.