2. Communicating with your patient

Communication is often called a soft science. The suggestion is communication is easy but it’s not. Not being able to communicate is stressful for you and your patient. Poor communication is one of the ways patients experience racism. Poor communication has led to patients dying. But the good news is, there are many things you can do to improve communication.

Ask the Specialist: stories to inspire better healthcare was created by Vicki Kerrigan.