#181: AI Answers - Measuring AI Skills, Aligning Leaders, AI Literacy Frameworks, Overcoming Resistance & Preparing for AI Agents

AI literacy is becoming essential across every organization, but most leaders are still figuring out how to measure it, teach it, and communicate its value. In this episode of AI Answers, we dig into questions about emerging AI skills frameworks, why literacy matters for every employee, how to talk about risk and responsible AI guidelines, and what to do when teams resist training or demand proof before pilots begin. Show Notes: Access the show notes and show links here Timestamps: 00:00:00 — Intro 00:05:33 — Question #1: Have any AI literacy frameworks emerged that help assess and track employees’ AI skills? 00:09:45 — Question #2: How important is it for all employees to develop basic AI literacy? 00:12:34 — Question #3: How can leaders articulate the business value of investing in AI literacy when stakeholders aren’t yet convinced it matters? 00:14:27 — Question #4: What’s the most effective way to help senior executives understand the risk of not having AI guidelines in place? 00:16:36 — Question #5: When companies start drafting responsible AI guidance, do you recommend formal “policies,” more flexible “guidelines,” or something in between? 00:20:00 — Question #6: Many teams love the idea of AI but resist assessments, training, or structured onboarding. How can leaders overcome that resistance? 00:23:15 — Question #7: How should organizations respond when proof is demanded before pilots have happened? 00:26:29 — Question #8: Are there organizations successfully using a single overarching KPI to measure the impact of AI? 00:28:20 — Question #9: What’s your advice for getting data, governance, and access into shape so AI can actually deliver results? 00:32:48 — Question #10: How close are we to real enterprise adoption of AI Agents, and what should organizations be preparing for now? 00:38:39 — Question #11: Have you had a chance to use GPT-5.1 yet? 00:42:10 — Question #12: As generative AI reshapes search, what should marketers know about the shift from SEO to GEO? 00:45:39 — What do you think organizations should keep an eye on in the next few months? This episode is brought to you by Google Cloud: Google Cloud is the new way to the cloud, providing AI, infrastructure, developer, data, security, and collaboration tools built for today and tomorrow. Google Cloud offers a powerful, fully integrated and optimized AI stack with its own planet-scale infrastructure, custom-built chips, generative AI models and development platform, as well as AI-powered applications, to help organizations transform. Customers in more than 200 countries and territories turn to Google Cloud as their trusted technology partner. Learn more about Google Cloud here: https://cloud.google.com/ Visit our website Receive our weekly newsletter Join our community: Slack LinkedIn Twitter Instagram Facebook Looking for content and resources? Register for a free webinar Come to our next Marketing AI Conference Enroll in our AI Academy