13: Accessibility in Travel: What More Can We Do?

As we strive for a more inclusive and diverse society, is that being reflected in how we meet the needs of travellers? Improved accessibility is something that the majority of us will require at some point in our lives, and for people living with disabilities, this need is far more urgent.

With the introduction of new technology such as touch screens, our guest speaker Amar Latif has seen travel accessibility move backwards instead of forwards. Amar is blind and is CEO and Founder of Traveleyes; a company that pairs sighted with non-sighted travellers for incredible trips around the world. He is joined by the wonderful Clare Jenkinson, Senior Destinations and Sustainability Manager at ABTA to discuss their perspectives on how the travel industry needs to improve its customer care and adapt to facilitate everyone. Not only is it a human right but, with the purple pound worth £250 million, it also makes great business sense. We talk about practical ways to improve how your business deals with accessibility and what we can do as a community to give more people the opportunity to travel.

If you're interested in hearing more about accessibility in travel, check out our blog post https://news.wtm.com/accessible-tourism-matters-for-everyone-not-just-the-wealthy/ written by Responsible Tourism Expert, Harold Goodwin. Let us know what you think!