108: From Busboy to the Stanley Cup: How Sean Henry Built Smashville

From busing tables on the Jones Beach boardwalk to building one of the NHL’s most admired workplace cultures, Sean Henry’s leadership journey is anything but conventional. In this episode, Sean shares how he helped build Smashville by putting culture first—using trust, humility, fun, and servant leadership as a real competitive advantage.

This conversation is packed with hard-earned lessons on motivation, decision-making, culture-building, and why people don’t quit jobs—they quit environments.

What You’ll Learn in This Episode

• Why fun is not a perk—but a leadership strategy
• How servant leadership creates trust at every level
• Lessons from bankruptcy, bad bosses, and bold career risks
• How listening to employees transforms culture
• Why great leaders remove silos and lead from the floor
• How Smashville became one of the NHL’s top workplaces

Episode Timestamps / Chapter Markers

00:00 – Why this episode matters & what makes Sean Henry different
01:38 – From busboy to CEO: early lessons in work ethic
03:14 – “Leave it better than you found it”
06:21 – Motivation isn’t money—here’s what actually works
07:42 – Why Sean doesn’t read management books (except one)
10:31 – Leadership mistakes and what not to do
13:45 – Don’t make your passions other people’s burdens
15:31 – Betting everything on a startup—and going bankrupt
18:38 – Choosing who you work with matters more than the job
21:05 – Turning around the Tampa Bay Lightning
24:30 – Trust starts at the top (and goes down)
26:23 – Breaking silos and building one team
30:31 – Confidence, humility, and decisive leadership
33:09 – Innovating when “it’s never been done before”
36:12 – Installing urinals yourself (yes, really)
38:40 – Why Smashville is a top workplace year after year
41:58 – The power of fun, joy, and shared purpose
45:44 – Final thoughts on leadership and service

Links & Resources

• Connect with Sean Henry on LinkedIn:
  https://www.linkedin.com/search/results/all/?keywords=Sean%20Henry%20Nashville%20Predators
  
  
• No Limit Leadership Website:
  https://nolimitleadership.com

No Limit Leadership is the go-to podcast for growth-minded executives, middle managers, and team leaders who want more than surface-level leadership advice. Hosted by executive coach and former Special Forces commander Sean Patton, this show dives deep into modern leadership, self-leadership, and the real-world strategies that build high-performing teams. Whether you're focused on leadership development, building a coaching culture, improving leadership communication, or strengthening team accountability, each episode equips you with actionable insights to unlock leadership potential across your organization. From designing onboarding systems that retain talent to asking better questions that drive clarity and impact, No Limit Leadership helps you lead yourself first so you can lead others better. If you're ready to create a culture of ownership, resilience, and results, this leadership podcast is for you.