10. Digital Frontiers with Olivia Fitzgerald

Whether we like it or not we inhabit a digital world.

But do we understand what our customers really want from tech when they are out to eat and drink? Digitally savvy consumers have got used to Amazon-like, always-on, joined-up customer journeys in every facet of their lives. How does that expectation translate to the analogue world of hospitality?  

A company that been at the heart of the tech revolution in hospitality is Zonal, so how does it see the present and future digital age? Peter Martin speaks to Olivia Fitzgerald, chief sales and marketing officer at Zonal for her take on the sector’s new digital frontiers. 

This series of podcasts is sponsored by Chapman Ventilation [https://www.chapmanventilation.co.uk/], QSR Automation [https://qsrautomations.com/], Yumpingo [https://yumpingo.com/en-gb/] & Zonal [https://www.zonal.co.uk/]

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