066_Redefining Leadership in Healthcare: Pedro Sanchez de Lozada on Burnout, Innovation, and Impact

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Guest: Pedro Sanchez de Lozada, Founder, Canid
Host: Jarvis T. Gray, The Quality Coaching Co.

In this inspiring episode, Jarvis sits down with Pedro Sanchez de Lozada, founder of Canid, a pediatric vaccine management platform. They dive into Pedro’s journey from building tech solutions for small businesses to solving critical problems in healthcare, focusing on pediatric vaccine management. The conversation explores leadership philosophies, startup challenges, navigating the complex world of healthcare innovation as an "outsider," and the evolving landscape of public health—particularly around vaccine policy and provider burnout.

Key Topics & Insights

1. Leadership Mindset & Philosophy

• Pedro Sanchez de Lozada's guiding leadership mindset: “If you don’t get it done, no one will.” He emphasizes the importance of hands-on leadership, being willing to jump in at all levels no matter the size of the organization.

2. Entering Healthcare as an Outsider

• Pedro describes how his technology background and experience in scaling businesses like Udemy and Merlin prepared him to spot operational challenges in his family’s pediatric practice.
• He shares that being a non-healthcare insider was, at times, a secret weapon, allowing him to view entrenched problems with new eyes and innovate without the cynicism that sometimes pervades the industry.

3. About Canid

• Canid is a vaccine management platform focused on helping pediatricians run their vaccine programs more efficiently. It handles purchasing, billing, operations, and data management, aiming to take administrative burdens off doctors so they can focus on patient care.

4. Breaking Into the Industry

• Extensive discussion on the skepticism and hurdles faced by newcomers in healthcare. Pedro credits his "naivete" for pushing through barriers that might have stopped industry insiders.

5. Navigating Change and Policy Uncertainty

• In light of recent policy shifts—like Florida’s changes to vaccine mandates—Pedro stresses the need for organizations that can help both doctors and patients adapt, maintain scientific integrity, and support public health in uncertain times.

6. Core Business and Leadership Challenges

• Emphasis on sustainability and fundamentals: Pedro recounts how focusing on strong business basics and mission-driven work helped his team weather industry and funding changes.
• The importance of avoiding over-reliance on external investors for mission-critical operations.

7. Healthcare's Biggest Challenges & Opportunities

• Burnout among medical professionals post-COVID is cited as a massive challenge still under-addressed.
• Pedro calls for more solutions focused on provider wellbeing, highlighting a need for technology and business models that genuinely reduce administrative overload.

8. Looking Forward

• The next year’s goals: Help pediatricians navigate mounting uncertainty and expand Canid’s reach, all while keeping quality at scale.

Connect with Pedro & Canid

• Connect with Pedro on LinkedIn
• Email: [e-mail]

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