015: Innovation, Talent, and Risk Strategies in the Evolving Insurance Market with Simon McGinn

In this engaging conversation, Mike Keating, CEO of MGAA and Simon McGinn, CEO of DUAL UK, delve into the shifting dynamics of the insurance market, addressing key challenges like rate adequacy, regulatory changes, and risk management strategies for 2025. They also explore the importance of attracting and nurturing the next generation of talent in the insurance industry. Listen in as they discuss the critical role of innovation, claims management, and branding in ensuring long-term success and customer satisfaction.

Key Quotes

"As the tide goes out, it’s only then you find out who’s got good swimming costumes on."

"We are the problem solvers for the UK economy—helping businesses grow by allowing them to focus on operations rather than risks."

"The industry is far more innovative than it gets credit for; it’s about time we start showing, not just telling."

"It’s easy to write business; the real test is delivering to the customer when it matters most."

Resources Mentioned

DUAL UK - http://www.dualgroup.com/

DUAL UK LinkedIn - https://www.linkedin.com/company/dual-uk/

About the Guest

Simon McGinn, CEO of DUAL UK, brings over 30 years of diverse industry experience in UK general insurance across commercial, personal, and specialty lines. Previously CEO of Allianz Commercial and a member of the UK PLC Board, he now drives ambitious growth at Dual UK by providing strategic direction and fostering a collaborative, people-first culture. Simon’s expertise spans negotiation, business planning, management, and risk, making him a prominent leader in the insurance industry.

About the Host:

Mike's extensive expertise in the insurance sector has allowed him to witness and adapt to the dynamic shifts within the industry. Throughout his 40 year career, he has navigated the traditional realms of insurers, brokers, and MGAs (Managing General Agents) across both Commercial and Personal Lines markets.

He has held Executive positions at AXA, Midas, UK General and most recently Insurtech start up Qlaims before becoming Chief Executive Officer at the MGAA in September 2020.

Mike is excited about the new MGAA podcast series, which aims to showcase key figures in the UK insurance industry and beyond, providing insight into the challenges and opportunities that the MGA industry encounters.

Mike's LinkedIn Profile: https://www.linkedin.com/in/michael-keating-230b8424/