001. Developing a Quality Culture: Where to Start?

Discover the first steps to creating a strong quality culture in your organization. Hosts Agata Lewkowska Ph.D. and Christopher Scott share proven strategies for engaging leadership, empowering teams, and embedding quality into everyday decisions.

Learn how to overcome resistance, define quality values, and build processes that drive results. Whether you’re in automotive, manufacturing, or another high-stakes industry, this episode will help you lay the foundations for lasting improvement.

Moreover, on 27 August 2025, the Draft International Standard for ISO 9001 (ISO/DIS 9001) was published. Is it a revolution? No. But there are important changes every organization should know like a stronger role for top management in building a quality culture. Listen to our podcast...and prepare for the new edition of ISO 9001:2026!

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Produced by "We See Sound"