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Wirtschaftsmediation
- Durch Konsens zum Erfolg
- Narrado por: Cornelia Schönwald
- Duración: 5 h y 42 m
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Wirtschaftsmediation
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Resumen del Editor
Wirtschaftsmediation hautnah erleben!
Manager in Wirtschaft, Verwaltung und Organisationen müssen sich tagtäglich den unterschiedlichsten Konflikten stellen und mit Spannungen zwischen Mitarbeitern, Kunden oder Lieferanten umgehen. Dazu benötigen sie leistungsfähige Konfliktbewältigungsstrategien. Solche Strategien offeriert die Wirtschaftsmediation. Deren Leistungsfähigkeit nachzuweisen, ist das Ziel des Hörbuches von Christa Zuberbühler.
Anhand von drei komplexen Konfliktfällen aus der Praxis analysiert Christa Zuberbühler die Hintergründe und theoretischen Grundlagen moderner Wirtschaftsmediation. Dabei zeigt sie die Bedingungen auf, unter denen diese neuartige Form des Konfliktmanagements erfolgreich ist, und erläutert, wie die Techniken präventiv und im Konfliktfall funktionieren.
Christa Zuberbühler ist zertifizierte Wirtschaftstrainerin (CCT) für die Bereiche "Persönlichkeitsentwicklung", "Managementberatung" und "Marktkommunikation und Vertrieb". Als Unternehmensberaterin, diplomierte Wirtschaftsmediatorin und Coach für wirtschaftliche, technische und soziale Problemstellungen ist sie seit 1992 Geschäftsführerin in einem Consultingunternehmen und Leiterin der 'emca academy für technik+wirtschaft'.
Reseñas de la Crítica
Wir empfehlen das Buch allen, die entweder einen Einstieg in die Tätigkeit als Mediator suchen oder erwägen, eine Mediation im eigenen Unternehmen durchzuführen.
-- Rolf Dobelli
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