Unlock the Power of Active Listening at Work

How to Become More Successful, Build Trust, Increase Productivity, and Get People to Like You at Work With Active Listening Skills

De: Suzanne Carlsson

Narrado por: Virtual Voice

Do you want to boost success at work? Do you want to increase productivity, excel in sales situations, and handle conflicts like a pro? Do you want to be liked and trusted by colleagues, management, and clients?

In that case, active listening can be the tool you're looking for.

Communication is a cornerstone in the hustle and bustle of daily professional life. Effective communication is the glue that holds these interactions together, whether engaging with teammates, interfacing with clients, coordinating with vendors, interacting with peers from other divisions, or collaborating with external partners from various firms. However, within the broad spectrum of communication, one crucial element often gets overshadowed yet remains pivotal: listening.

With active listening as a foundational skill, the fluidity and accuracy in communication are enhanced. The result is increased trust, better sales- and negotiation skills, and the ability to handle arguments and misunderstandings – capabilities that will make you a trusted colleague and potentially skyrocket your career.

This book is an actionable, hands-on guide to harnessing the power of active listening techniques. You'll encounter concise explanations, numerous dialogue examples, essential do's and don'ts, and a series of seven exercises designed to fast-track your journey to mastering the nuances of active listening.

With the help of this practical book, you will:

• Understand active listening and how it can transform your work and career
• Learn how to de-escalate tensions and avoid misunderstandings and conflicts
• Learn how to increase productivity and excel in sales situations
• Understand how you can increase trust with colleagues, management, and clients
• Engage in seven practical exercises to help you transform theory into practice.

Be ready to experience the power of active listening and take your career to the next level.