The Hard Facts About Soft Skills

A Coaching Skills Guide for Leaders Who Aren't Afraid to be Soft.

A business is much like a growing plant. Despite their obvious differences, both require patience and care so they can flourish. A vibrant plant requires seeds, soil, water and sunlight in the same way a business needs a skilled leader to nurture talented employees. And with the proper attention to detail, the right leader can ensure his or her employees bloom just like the healthiest of plants.

In The Hard Facts About Soft Skills, Dee Hutchinson, lays out a clear and structured pathway for leaders who want to see all team members succeed. But contrary to the assumptions that hard skills are the alpha and omega of employee talent, Hutchinson shows the significance of soft skills and how leaders can effectively harness them to improve their bottom line.

Soft skills - resilience, time-management and self-confidence work hand in hand with hard skills. It's not enough for employees to merely possess the latter. Soft skills, which your competitors cannot copy, ensure that an already talented employee can maximise their potential and make your company even more successful. And such an employee can only become great with a leader who knows how to unleash and maximise their potential.

Hutchinson presents her case in a compelling fashion by showing leaders how, when and why to coach employees on their team. Communication preferences and coaching best practices are only some of the topics she covers. She details the specific processes managers can use to build rapport with their employees, including the famous GROW coaching model, and she also includes ten useful career coaching tools and templates.

If you find your employees are not living up to their true potential, The Hard Facts About Soft Skills is the book you've been waiting for. With this thorough and easy-to-follow book you will learn how to communicate with and coach your employees to the highest levels of success. As you absorb and apply these new leadership skills, your employees will begin to excel in their roles and gladly follow you up the hill on your organisation's glorious path to success.