S.O.A.P. for Success

A Simple Method to Manage Your Business and Revitalize Your Mission

De: Stephanie West

Narrado por: Dr. Stephanie F. West

Love Your Business Again! Simplify Operations So You Can Focus on Your Mission

Many business owners and managers didn’t follow the traditional path. Perhaps you started your business from scratch or rose from the ground up. Fueled by passion, not formal training, you may find yourself trapped under admin tasks like grappling with payroll, unhappy reviews, or facilities issues instead of focusing on the work that truly inspired you in the first place.

Cornell-trained veterinarian turned business leader Dr. Stephanie F. West applies a simple method used in medical records, S.O.A.P., to diagnose and treat what is ailing your business. Subjective, Objective, Assessment, and Plan (S.O.A.P.) is a structured yet flexible framework that helps you pinpoint what’s wrong, prioritize what matters, and act fast—no MBA required. Whether you’re running a small business, managing a large enterprise, or working in academia, Dr. West shows you exactly how to apply the method to your unique situation in any industry. With inspiring stories and practical lessons, she’ll help you cut through confusion, take back control, and get your business functioning at its best so you can get back to doing what you love most.

©2025 Stephanie West (P)2025 Stephanie West

Excellent narrator!

Engaging guide for leaders wondering “how to start”tackling issues big and small in their practices. The SOAP method will be familiar to veterinarians as it’s how medical cases are worked up and documented. Dr. Stephanie West cleverly repurposes the SOAP approach to analyze all aspects of practice management from staff morale and inventory to financial statements and embezzlement. Told through personal stories and narrated by the author this was a thoroughly enjoyable and thought provoking listen.

Life journey evolves into a valuable business plan!

As a new clinic owner back in the ‘70s, Practice Management meant learning from the questionable behavior of previous employers. How wonderful that Dr. West provides an easy template for quality management improvements that today’s young vets and others can understand and implement. Even better is having the author read the story of her journey through time. Dr. West’s voice gives the memoir format an ultimate level of personalization. S.O.A. P. is a perfect listen for the daily commute for any busy owner or manager. Dr. Pete Freyburger