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I mostri e la palestra
- Narrado por: Roberto Giovenco
- Duración: 31 m
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I mostri e la palestra
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Resumen del Editor
"...è necessario che l'imprenditore e i suoi dirigenti sviluppino per primi questo amore per il cliente. E allora viene la prima domanda che gli imprenditori e i dirigenti devono porsi. Quanto è grande il nostro amore per il cliente? ”Come e quanto possiamo accrescere questo amore? E come possiamo trasfondere questo amore ai nostri collaboratori affinché lavorino con passione al servizio dei clienti? "...Senza questo amore le strategie più intelligenti, le tecniche più potenti e gli impianti e le macchine più moderne non riescono a dare il massimo ai fini della soddisfazione dei nostri mostri/clienti." - Alberto Galgano
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