How AI Can’t Replace the Gemba Walk
The Human Side of Industry 4.0
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How AI Can’t Replace the Gemba Walk
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In an era of automation, the human touch still leads the way.
As smart factories evolve and artificial intelligence takes center stage, many organizations are asking: Do we still need leaders walking the shop floor? This book answers with a resounding yes.
"How AI Can’t Replace the Gemba Walk" explores why physical presence, observation, and human connection remain irreplaceable — even in the age of Industry 4.0.
Rooted in Lean thinking and the Toyota Production System (TPS), this book dives into:
What the Gemba really is — and why it matters more than ever
The strengths and limits of AI in modern production systems
How Gemba Walks develop people, not just solve problems
Why coaching, empathy, and leadership presence can't be automated
How to balance high-tech tools with high-touch leadership
From factory floors to digital dashboards, this mini book offers practical insights for leaders, engineers, and continuous improvement professionals who believe people are still at the heart of progress.
Includes real-world contrasts between Toyota and tech startups — and how true Lean leaders develop culture by being present where value is created.