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Customer Service for Beginners
- Build Five Star Customer Service Skills You Need to Succeed
- Narrado por: Belinda Washington
- Duración: 2 h y 59 m
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Customer Service for Beginners
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Resumen del Editor
Not sure how to speak with people on the phone or face to face? Have problems dealing with difficult customers?
If you want to feel more satisfied at work, stand out as a valuable employee, and learn five-star customer service skills that will help you shine, then you want to listen to Customer Service for Beginners!
People come back to businesses that provide them with a quality experience and excellent customer service, and they avoid the employees and places that don’t. Great customer service will keep your clients happy while building your skill set.
If your goal is to be more self-assured, professional, and confident in your interactions with customers and clients, then you need to learn the basic principles of providing great service.
Be a star while providing five-star service!
Great service is not a mystery. It is not complicated. It is easy to learn and implement right away, even if you are in an entry-level position.
Inside Customer Service for Beginners, you will discover how to:
- Empathize with your customer
- Read body language
- Experience greater job satisfaction
- Become a valuable team player in your company
- Successfully deal with difficult people
- Develop effective problem-solving strategies
- Deliver five-star customer service
…And master many other important skills. Your customers will appreciate you, and so will your employer!
A small step can lead to big results, so start your journey of growth by getting Customer Service for Beginners today!
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