Behind the Screen
Content Moderation in the Shadows of Social Media
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Narrado por:
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Laura Darrell
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De:
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Sarah T. Roberts
Acerca de esta escucha
An eye-opening look at the invisible workers who protect us from seeing humanity’s worst on today’s commercial internet
Social media on the internet can be a nightmarish place. A primary shield against hateful language, violent videos, and online cruelty uploaded by users is not an algorithm. It is people. Mostly invisible by design, more than 100,000 commercial content moderators evaluate posts on mainstream social media platforms: enforcing internal policies, training artificial intelligence systems, and actively screening and removing offensive material - sometimes thousands of items per day.
Sarah T. Roberts, an award-winning social media scholar, offers the first extensive ethnographic study of the commercial content moderation industry. Based on interviews with workers from Silicon Valley to the Philippines, at boutique firms and at major social media companies, she contextualizes this hidden industry and examines the emotional toll it takes on its workers. This revealing investigation of the people “behind the screen” offers insights into not only the reality of our commercial internet but the future of globalized labor in the digital age.
©2019 Sarah T. Roberts (P)2019 Audible, Inc.Los oyentes también disfrutaron...
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Biased biased biased
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In Antisocial Media, Siva Vaidhyanathan explains how Facebook devolved from an innocent social site hacked together by Harvard students into a force that, while it may make personal life just a little more pleasurable, makes democracy a lot more challenging.
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5 out of 5 stars
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a modest look at what Facebook can repair
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General4.5 out of 5 stars 96
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Entertaining but should be a 10 page article
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General4.5 out of 5 stars 178
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During the final three years of the Obama administration, Richard Stengel, the former editor of Time magazine and an Under Secretary of State, was the single person in government tasked with unpacking, disproving, and combating both ISIS's messaging and Russian disinformation. Then, in 2016, as the presidential election unfolded, Stengel watched as Donald Trump used disinformation himself, weaponizing the grievances of Americans who felt overlooked. In fact, Stengel quickly came to see how all three players had used the same playbook: ISIS sought to make Islam great again....
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1 out of 5 stars
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Partisan and defeatist at best.
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Today's "machine-learning" systems, trained by data, are so effective that we've invited them to see and hear for us - and to make decisions on our behalf. But alarm bells are ringing. Systems cull résumés until, years later, we discover that they have inherent gender biases. Algorithms decide bail and parole - and appear to assess black and white defendants differently. We can no longer assume that our mortgage application, or even our medical tests, will be seen by human eyes. And autonomous vehicles on our streets can injure or kill.
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5 out of 5 stars
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Required reading for any AI course
- De ehan ferguson en 11-16-20
De: Brian Christian
Lo que los oyentes dicen sobre Behind the Screen
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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Total3 out of 5 stars
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Ejecución1 out of 5 stars
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Historia4 out of 5 stars
- Micah D
- 05-07-21
I could only make it through a third
Maybe it gets better? To be sure, my review is based only on the first 2.5 hours and should be taken with a huge grain of salt. I just couldn't persist, despite being highly interested in the topic. I experienced the reader as talented but uncomfortably mismatched to this type of book. The writing, to me, started to feel like a book-length Huffington Post article. The author is clearly bright and capable, and I suspect she'll produce authoritative works in the future. Shoot, the writing might be far stronger in the latter part of this book. But I'm moving on now. I'd love to get to a better part, but I'm too bothered by the oddly mismatched intonation of the reader, the flexing word choices and jargon, and the fact that I've not yet learned something new/useful in 2.5 hours.
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esto le resultó útil a 1 persona
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Total1 out of 5 stars
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Ejecución1 out of 5 stars
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Historia1 out of 5 stars
- Del Schlangen
- 12-14-24
Poorly written and argued
Not a great book. Lacks an argument that isn’t emotional, one sided or otherwise bias.
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