How to Use Client Feedback for Effective Coaching Check-Ins

Empowering Coaching Clients With Check-Ins and Simple Metrics

Angie discusses how coaches can keep delivering value by sharing experience and, importantly, making clients an active part of the coaching equation. She recommends using simple metrics and regular check-ins—such as quick 0–10 ratings after sessions or structured touchpoints at one-third, two-thirds, and the end of an engagement—to avoid discovering issues at the “11th hour.”

Angie suggests asking strategic, rotating questions (e.g., how challenged or empowered the client felt, key takeaways, or preferences for cheerleading vs. tougher probing) and giving clients time to reflect before discussing in the next session. The goal is to ensure clients feel heard, improve coaching effectiveness, clarify what’s working, and end engagements without surprises, while also exploring future focus areas without being salesy.

00:00 Why Experience Matters

00:42 Make Clients Part

02:00 Metrics and Check Ins

03:43 Better Feedback Questions

05:58 Avoid the End But

08:02 Authority Plus Partnership

09:17 Wrap Up and Next Steps

10:23 Send Your Questions

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