Fullbay’s 2026 State of Heavy-Duty Repair Report: Trends & Challenges

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Episode 366: The episode reviews Fullbay’s State of Heavy-Duty Repair Report, with Jamie and Jennifer Irvine discussing key industry insights drawn from 900 survey respondents and data from 3,400 Fullbay users.

They explore trends such as the aging workforce, the growth of new repair shops, and the typical shop size and rates. The conversation highlights labor rate increases, technician wages, safety practices, benefits, seasonal workload patterns, training methods, and challenges in hiring and retention.

They also examine parts‑purchasing behavior, opportunities for shops to improve systems, culture, and financial planning, and the growing interest in AI for diagnostics and training. Throughout the discussion, they emphasize opportunities for shop owners to improve operations, expand strategically, and adapt to industry changes.

Links

· Fullbay_State_Of_Heavy_Duty_Repair_Report_2025_2026.pdf

Sponsors of this Episode

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Fullbay: Fullbay is built for the heavy-duty world, giving your operation the tools to keep your fleet or independent repair shop running. Features like streamlined scheduling, real-time inventory tracking, technician efficiency insights, and detailed reports are how Fullbay helps shops reduce downtime and keep your vehicles on the road where they belong. Check out Fullbay.com/power to maximize your shop’s productivity.

GenAlpha: Equip360 by GenAlpha helps manufacturers and distributors grow their parts sales and make life easier for their customers. With real-time insights into inventory, pricing, and order tracking, it keeps customers coming back. Plus, it saves time by automating routine tasks and making repeat purchases simple. Explore Equip360 at GenAlpha.com.

Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.

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