Greg Elliot | 30 Seconds Group | Seeing Both Sides - From Leaseholder to Industry Insider

In this episode of Beyond Four Walls, I’m joined by Greg Elliot from 30Seconds Group.

Greg works closely with managing agents across the UK, focusing on resident engagement and communication

Having experienced life as a leaseholder himself, Greg brings a perspective that not everyone in the industry has — the view from the other side. Together, we talk about the disconnect that so often exists between leaseholders and managing agents, and why it can feel so difficult to bridge.

We discuss the role of legislation, the pressure of compliance, and the challenge of communicating decisions that aren’t always fully understood. We also explore why, despite both sides having their own representative bodies, there’s still very little alignment when it comes to priorities and expectations.

Greg also shares a more personal side of his story, opening up about why endometriosis is a topic close to him.

It’s a reminder that behind every role, every email, and every decision, there are real people — often carrying far more than we can

🎧 What we cover:

• Life as both a leaseholder and an industry professional
• Why the disconnect between leaseholders and managing agents exists
• The impact of legislation and compliance on communication
• What good resident engagement actually looks like
• The role of technology in supporting communication
• Mental health, invisible challenges, and the importance of understanding

https://www.linkedin.com/in/gregelliot?utm_source=share_via&utm_content=profile&utm_medium=member_ios

https://www.30secondsgroup.com/

Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [e-mail] if you’d like to be a guest on the podcast.

I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk

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