THE "DIVE" GRADUATION (IDENTIFYING YOUR REPLACEMENTS)

SHOW NOTES (SURVIVE VERSION)

Episode Title: The "Dive" Graduation: Identifying Your Replacements (Episode 82)

Episode Description: "David did the physical work himself instead of explaining the process. Felip still does not know how to process a split payment." In this episode of Survive, Mike Hernandez explains how Assistant Managers must evaluate their senior sales associates and coach them to transition from individual task completion to active peer development.

What You Will Learn:

• The Speed Illusion: Why highly proficient employees often fail as leaders by doing the work for new hires instead of training them.
• The Coaching Intervention: The exact conversation you must have with senior staff to correct their training methods.
• The True Test of Leadership: Mike explains why the ability to teach others without frustration is the actual requirement for a management promotion.
• Building Bench Strength: Why you must train your own replacement before you can accept a promotion to Store Manager.

Resources & Links:

• Download the Peer Coach Evaluation Form: Text the code word TEACH to 9 5 6 - 8 9 7 - 9 1 9 2.
• Recommended Listen: Thrive: Episode 91.
• Watch the Channel: Check out the YouTube channel and subscribe at @cStoreCenter.