Redefining the utility transformation roadmap

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There’s no shortage of talk about the hardware and AI-driven transformations that will define the grid of the future. However, the true driver of success is about a strategic mindset that’s focused on change management, which is inherently more about people and process than it is technology and tools. Andy Quick lived and enabled this reality during a nearly 30-year career at Entergy, a journey that culminated in him serving as the utility's first-ever Chief AI Officer. Today, he’s taken that experience to the grid edge as Senior Industry Advisor for Noteworthy AI, where he helps utilities define and redefine their transformation roadmaps.

We caught up with Quick to talk through how he helps utilities navigate the "how" and "when" of tech integration, what it means to move past the hype to make difficult choices about which tools will truly modernize legacy processes, the importance of an organization's willingness to transform its human-centric workflows, and much more.

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