The Competitive Moment: Hidden Costs of Free Plans | Product Leaders Lab [Episode #3]

This episode explores the evolution of video conferencing tools during the pandemic, focusing on product strategies, user experience insights, and the decision to remove free plans to drive growth and profitability.

Welcome to Product Leaders Lab 🎙️A narrative-style show where veteran product leaders break down their toughest decisions. Each episode presents one impossible leadership scenario and shows how two different VPs, Directors, or Heads of Product handled it, their emotions, options, choices, and outcomes. Host Ramli John then synthesizes the key lessons, helping you build your own leadership framework. It's not an interview podcast, it's a case study investigation with expert analysis.🎧 Listen to the podcast:Spotify: https://open.spotify.com/show/5An3pk5...Apple Podcasts: 📲 Follow & connect with us:Instagram: https://www.instagram.com/delightpathhq/TikTok: https://www.tiktok.com/@delightpathLinkedIn: https://www.linkedin.com/company/delightpathSubscribe and turn on notifications so you don’t miss new episodes. Let’s learn, lead, and grow together.