Dolly Chugh: Why “Good People” Struggle with Bias and What to Do About It

We first released this episode with Dolly Chugh more than a year ago, but it feels even more relevant today.

Dolly is a social psychologist at NYU who studies how well-intentioned people deal with bias, identity, and the stories we tell ourselves about the world. Her work challenges a deeply held belief: that being a “good person” is enough.

In this conversation, Dolly explains why that mindset can actually hold us back, and why striving to be “good-ish” leads to real growth. She breaks down how unconscious bias works, why our understanding of history is often incomplete, and how those gaps affect the way we see the present.

You’ll also hear practical tools for grappling with uncomfortable truths without shutting down, including how to recognize simplified narratives, embrace contradictions, and keep improving without defensiveness.

If you missed this episode the first time, it’s worth revisiting. And if you did hear it before, you may find it lands differently now.

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Guy Kawasaki is on a mission to make you remarkable. His Remarkable People podcast features interviews with remarkable people such as Jane Goodall, Marc Benioff, Woz, Kristi Yamaguchi, and Bob Cialdini. Every episode will make you more remarkable.

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