Building a Resilient Garage From General Repairs to Specialist

Most garage businesses start broad.General repairs.

General customers. General positioning.

But over time, staying general can make growth harder, not easier.In this episode, we explore the journey from a traditional town-centre garage to a specialist Land Rover business and the structural decisions that built long-term resilience along the way.

We cover:

- Transitioning from petrol station to full garage operation

- The risk of moving from a high street location to a commercial unit

- Why mastering internal workflow comes before expansion- How specialisation strengthens pricing confidence and authority

- The importance of perception in building value

- This is not about chasing trends. It is about deliberate evolution.

- If you are thinking about resilience, repositioning, or future

-proofing your garage, this episode is for you.

This episode is supported by Castrol and The Race Group.

To learn more about Castrol and how they support independent garages,

visit:https://www.castrol.com

Timestamps:

0:00 - Introduction

2:10 - The Origins of the Business

6:15 - From Petrol Station to Garage

12:40 - The Risk of Leaving the High Street

18:20 - Moving to a Commercial Unit

24:30 - Building Systems Before Expansion

30:15 - Controlling Parts and Workflow

36:40 - The Shift Toward Specialisation

44:10 - Becoming a Land Rover Specialist

52:30 - Perception and Premium Positioning

1:01:20 - Lessons in Building Resilience

1:08:45 - Final Thoughts