656: Julie Comfort – Design a Client Experience People Can’t Stop Talking About

Everyone says, “Deliver a great experience.”

Almost no one explains what that actually means.

In this episode, I sit down with Julie Comfort — a former destination wedding photographer turned experience designer — to unpack what it really looks like to intentionally design how your clients feel from first enquiry to long after delivery.

We talk about why most weddings (and client journeys) start to feel the same… how overwhelming first emails quietly lose bookings… why follow-up often wins the job… and how small, thoughtful touches can create more impact than expensive gifts.

If you want easier sales, stronger referrals, and clients who rave about you — not just your photos — this conversation will shift how you think about your business.

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