Is Your Veterinary Practice Healthy? The Metrics That Matter Most

What does it really mean for a veterinary practice to be healthy?

In this episode of FlightPlan: Quick Consults, we take a closer look at the vital signs of a thriving veterinary practice - the key indicators that go beyond surface-level numbers and reveal what’s actually happening inside the hospital.

Our panel explores essential “vital signs” that signal true practice health, sharing multiple perspectives on what leaders should be monitoring and why. The conversation also dives into a timely question many practices are wrestling with: Should we be moving back to the 20-minute exam—and what’s the real impact on teams, clients, and care?

From operational flow to team experience and sustainability, this quick consult offers practical insights to help practice leaders assess where they stand and make informed adjustments before small issues become bigger problems.

Panelists for this episode:

• Brenda Medina, CVPM, CVJ, MVLCE, President of Encore Veterinary Consulting
• Debbie Hill, Consultant at Encore Veternary Consulting
• Tiffany Consalvo, CVPM, CCFP, Director of Leadership & Operations at Encore Vet Group
• Ben Spinks, Co-Owner & Managing Director at Tipp City Veterinary Hospital

Thanks for listening!

Website: https://encorevet.com/

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