WHAT THE TRUCK?!? | Cold Chain & The Cold Truth

Get ready for a jam-packed episode of WHAT THE TRUCK?!? Host Malcolm Harris tackles back-office inefficiencies, the critical world of cold chain logistics, and the "cold truth" about major issues facing the trucking industry today. On This Episode: Eliminating Email Brokerage Chaos Clayton Griffin, President of OTR Solutions, joins the show to discuss why email is an outdated and inefficient primary tool for brokerage operations. Discover the common manual tasks that bog down back-office teams and slow down post-delivery workflows. Clayton breaks down the vulnerabilities email creates, including exposure to a "ton of fraud" and how it hinders efforts to reduce cost per load. Learn how purpose-built platforms like UPay and ePay offer more secure and scalable alternatives. The Art of Cold Chain Logistics Jason McArthur, Director of Supply Chain at Lone Cypress Logistics, shares his deep experience shipping fresh food, produce, and frozen goods. Understand why cold chain requires meticulous detail, proper preparation, and a different level of care due to the time-sensitive nature of perishable products. Jason details Lone Cypress Logistics' "seven-pillar blueprint" for success, which includes proactive intervention, a contingency playbook for product not received, multilayer carrier vetting, and real-time monitoring. Learn how a shipper mentality and a commitment to communication are key differentiators in this space. Jason also discusses the critical mission to reduce food waste, citing statistics like the U.N.'s finding that 13% of food is lost between harvest and retail. Trucking Headlines & The Wild West The "King of The Carolinas," Adam Wingfield, Host of The Long Haul, is here to break down the biggest news in trucking. Adam provides "the cold truth" about the shocking report that 3,000 providers of truck driver training were removed from a government registry, with another 4,000 on notice for noncompliance. He argues that the practice of self-certification for CDL schools needs to be removed to protect the safety of the industry. Plus, Adam discusses Amazon's push for 30-minute deliveries and the big news of Costco suing the administration over tariffs. Watch on YouTube Visit our sponsor Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts #WHATTHETRUCK #FreightNews #supplychain Learn more about your ad choices. Visit megaphone.fm/adchoices