CTW Insider – Conversations from the Connection Hub

The 2025 CTW in Miami – NAMA’s coffee, tea and water show is in the books. Both suppliers and operators said very good things about the opportunity for engagement and two key note speakers who were quite compelling.

Here is what podcast host Bob Tullio said about this episode of Automatic Merchandiser's Vending & OCS Nation.

"As the event’s emcee, I was up close and personal…but one of things I like to do is get out the microphone and do some interviews – get some honest perspectives from operators and suppliers.

If you did not attend the event – this podcast will take you down to the convention floor, also known as the connection hub – where I talked to some notable industry figures, operators and suppliers.

Three questions were asked:

What is your takeaway from the CTW?

What do operators need to do to succeed in 2026?

As an operator or a supplier, what do you have to be thankful for this Thanksgiving?"

Of course, when questions are asked, the conversations tend to expand, offering some interesting insights from industry leaders.

SPOILER ALERT - You will be hearing a lot about AI...